Direct Debit Payment

POST/rest/redirection/v1.0/debit/payment-host-to-host

This API is used to initiate payment from merchant's platform to DANA

API Type

SNAP API

Expected Timeout

8 second

SNAP Service Code

54

Accept

application/json

Content Type

applciation/json

This API is used for the following solution:

DANA Widget Binding

Seamlessly integrate DANA payments into merchant's platform, allowing customers to link their DANA accounts for faster, smoother transactions across all merchant's services.

This API is used for the following solution:

DANA Widget Non Binding

Integrate DANA as a payment method in merchant's platform without account binding. Users simply select DANA, get redirected to the DANA App, and complete payments using their DANA account.

---

Idempotent Key & Usage Rules

• If there is no OTT, meaning when accessing the checkout URL user has to do login otherwise user can directly go to the cashier page.
• Idempotent is controlled by Idempotent Key(merchantId+partnerReferenceNo)
  • If Idempotent Key has been created and the key information is consistent, then Response code 2005400 (success) will be returned.
  • If Idempotent Key has been created but the key information isn't consistent, then Response code 4045418 (inconsistent request) will be returned.

---

Content-Type

string

1 - 127 charactersRequired

Content type, value always application/json

X-TIMESTAMP

string

25 charactersRequired

Transaction date time, in format YYYY-MM-DDTHH:mm:ss+07:00. Time must be in GMT+7 (Jakarta time)

X-SIGNATURE

string

Required

Signature need to be generated with asymmetricSignature method

ORIGIN

string

Origin domain

X-PARTNER-ID

string

1 - 36 charactersRequired

Unique identifier for partner was generated by DANA, or known as clientId

X-EXTERNAL-ID

string

1 - 36 charactersRequired

Unique messaging reference identifier generated by merchant and should be unique within the same day

CHANNEL-ID

string

1 - 5 charactersRequired

Device identification on which the API services is currently being accessed by the end user (customer)

---

partnerReferenceNo

string

1 - 64 charactersRequired

Unique transaction identifier in partner system for each transaction.
Note: When retrying after a timeout or unexpected response, use the same partnerReferenceNo as in the original request

merchantId

string

1 - 64 charactersRequired

Merchant identifier that is unique per each merchant

subMerchantId

string

1 - 32 characters

Sub merchant identifier

amount

money

Required

Amount. Contains two sub-fields:
1. Value: Transaction amount, including the cents
2. Currency: Currency code based on ISO

value

string

1 - 19 charactersRequired

Value of amount. Following ISO-4217, for IDR the value includes 2 decimal digits separated with point e.g. ,IDR 10.000,- will be placed with 10000.00

currency

string

1 - 3 charactersRequired

Currency

urlParams

array of json object

Notify URL that merchant must send the payment notification to

url

string

1 - 512 charactersRequired

URL link

type

string

1 - 32 charactersRequired

URL type with values:
• NOTIFICATION: When finish payment, DANA will notify to the URL that has been defined by partner
• PAY_RETURN: After the payment, the user will be redirected to merchant page

isDeeplink

string

1 charactersRequired

Deeplink URL or not

externalStoreId

string

1 - 64 characters

Store identifier to indicate to which store this payment belongs to

validUpTo

string

25 characters

The time when the payment will be automatically expired, in format YYYY-MM-DDTHH:mm:ss+07:00. Time must be in GMT+7 (Jakarta time)

pointOfInitiation

string

1 - 20 characters

Used for getting more info regarding source of request of the user

disabledPayMethods

string

1 - 64 characters

Payment method(s) that cannot be used for this

payOptionDetails

array of json object

Payment option that will be used for this payment

payMethod

string

1 - 64 charactersRequired

Payment Method. e.g. CREDIT_CARD. Refer to PayMethodEnum

BALANCE

string

Payment method with balance

COUPON

string

Payment method with coupon

NET_BANKING

string

Payment method with internet banking

CREDIT_CARD

string

Payment method with credit card

DEBIT_CARD

string

Payment method with debit card

VIRTUAL_ACCOUNT

string

Payment method with virtual account

OTC

string

Payment method with OTC

DIRECT_DEBIT_CREDIT_CARD

string

Payment method with direct debit of credit card

DIRECT_DEBIT_DEBIT_CARD

string

Payment method with direct debit of debit card

ONLINE_CREDIT

string

Payment method with online credit

LOAN_CREDIT

string

Payment method with DANA Cicil

NETWORK_PAY

string

Payment method with e-wallet

VIRTUAL_ACCOUNT

string

Payment method with virtual account

payOption

string

1 - 64 charactersRequired

Payment option which shows the provider of this payment e.g. CREDIT_CARD_VISA

transAmount

money

Trans amount. Contains two sub-fields:
1. Value: Transaction amount, including the cents
2. Currency: Currency code based on ISO

value

string

1 - 19 charactersRequired

Value of amount. Following ISO-4217, for IDR the value includes 2 decimal digits separated with point e.g. ,IDR 10.000,- will be placed with 10000.00

currency

string

1 - 3 charactersRequired

Currency

feeAmount

money

Fee amount. Contains two sub-fields:
1. Value: Transaction amount, including the cents
2. Currency: Currency code based on ISO

value

string

1 - 19 charactersRequired

Value of amount. Following ISO-4217, for IDR the value includes 2 decimal digits separated with point e.g. ,IDR 10.000,- will be placed with 10000.00

currency

string

1 - 3 charactersRequired

Currency

cardToken

string

1 - 64 characters

Card token used for this payment

merchantToken

string

1 - 64 characters

Merchant token used for this payment

additionalInfo

json object

Additional information

topupAndPay

boolean

Top up and pay

payerAccountNo

string

1 - 64 characters

Number account of payer

saveCardAfterPay

boolean

Information save card after payment process

channelInfo

string

1 - 4096 characters

Information of channel

issuingCountry

string

1 - 8 characters

Information of issuing country

assetType

string

1 - 64 characters

Type of asset

extendInfo

string

1 - 4096 characters

Extend information

additionalInfo

json object

Additional information

additionalInfo.supportDeepLinkCheckoutUrl

string

1 - 64 characters

Additional information of deeplink checkout URL. For Mini Program, DANA will treat as false

additionalInfo.phoneNumber

string

1 - 64 characters

Additional information of user's phone number

additionalInfo.publicUserId

string

1 - 64 characters

Additional information of public user's identifier

additionalInfo.productCode

string

1 - 32 charactersRequired

Additional information of product code

additionalInfo.serviceInfo

json object

Additional information of service

serviceType

string

1 - 32 charactersRequired

Information of service type. The value include PARKING or INVESTMENT

serviceScenario

string

1 - 32 charactersRequired

Information of service scenario. The value include SCAN_AND_PAY or EXIT_AND_PAY or EMAS_PURCHASE

extendInfo

string

1 - 4096 characters

Extend information

additionalInfo.order.buyer

json object

Additional information of buyer

userId

string

1 - 32 characters

DANA's user identifier

externalUserId

string

1 - 32 charactersConditional

External user identifier

Conditional Info

Y:= externalUserType is filled

externalUserType

string

1 - 32 charactersConditional

Type of external user

Conditional Info

Y:= externalUserId is filled

nickname

string

1 - 64 characters

Nickname, user's nick name in DANA's

additionalInfo.order.seller

json object

Additional information of seller

userId

string

1 - 32 characters

DANA's user identifier

externalUserId

string

1 - 32 charactersConditional

External user identifier

Conditional Info

Y:= externalUserType is filled

externalUserType

string

1 - 32 charactersConditional

Type of external user

Conditional Info

Y:= externalUserId is filled

nickname

string

1 - 64 characters

Nickname, user's nick name in DANA's

additionalInfo.order.orderTitle

string

1 - 64 charactersRequired

Additional information of order title

additionalInfo.order.merchantTransType

string

1 - 64 characters

Additional information of merchant transaction type

additionalInfo.order.orderMemo

string

1 - 64 characters

Additional information of order memo

additionalInfo.order.createdTime

string

25 characters

Additional information of created time, in format YYYY-MM-DDTHH:mm:ss+07:00. Time must be in GMT+7 (Jakarta time)

additionalInfo.order.goods

array of json object

Additional information of goods

unit

string

1 - 64 characters

Goods unit

category

string

1 - 64 charactersRequired

Goods category

price

money

Required

Goods price. Contains two sub-fields:
1. Value: Transaction amount, including the cents
2. Currency: Currency code based on ISO

value

string

1 - 19 charactersRequired

Value of amount. Following ISO-4217, for IDR the value includes 2 decimal digits separated with point e.g. ,IDR 10.000,- will be placed with 10000.00

currency

string

1 - 3 charactersRequired

Currency

merchantShippingId

string

1 - 64 characters

Shipment identifier provided by merchant

merchantGoodsId

string

1 - 64 charactersRequired

Goods identifier provided by merchant

description

string

1 - 1024 charactersRequired

Goods description

snapshotUrl

string

1 - 512 characters

The URL of good's snapshot web page

quantity

string

1 - 16 charactersRequired

Count of items

extendInfo

string

1 - 4096 characters

Extend information

additionalInfo.order.shippingInfo

array of json object

Additional information of shipping

chargeAmount

money

Charge amount. Contains two sub-fields:
1. Value: Transaction amount, including the cents
2. Currency: Currency code based on ISO

value

string

1 - 19 charactersRequired

Value of amount. Following ISO-4217, for IDR the value includes 2 decimal digits separated with point e.g. ,IDR 10.000,- will be placed with 10000.00

currency

string

1 - 3 charactersRequired

Currency

lastName

string

1 - 64 charactersRequired

Last name

trackingNo

string

1 - 64 characters

Number of tracking

countryName

string

1 - 64 charactersRequired

Name of country

merchantShippingId

string

1 - 64 charactersRequired

Merchant shipping identifier

cityName

string

1 - 64 charactersRequired

Name of city

address1

string

1 - 256 charactersRequired

Information of address 1

address2

string

1 - 256 characters

Information of address 2

phoneNo

string

1 - 32 characters

Phone number

areaName

string

1 - 64 characters

Name of area

email

string

1 - 128 characters

Email

zipCode

string

1 - 32 charactersRequired

Zip code

stateName

string

1 - 64 charactersRequired

Name of state

faxNo

string

1 - 32 characters

Fax number

carrier

string

1 - 64 characters

Information of carrier

firstName

string

1 - 64 charactersRequired

First name

mobileNo

string

1 - 32 characters

Mobile number

additionalInfo.order.internationalOrderInfo

json object

Conditional

Additional information of international order. Only use for Mini Program service

Conditional Info

Y:= International merchant

networkPartnerReferenceNo

string

1 - 64 characters

Transaction identifier on Global Network's merchant

merchant

json object

Define the detail of merchant information

referenceMerchantId

string

1 - 32 characters

Merchant identifier

merchantMCC

string

1 - 32 characters

Merchant MCC

merchantName

string

1 - 256 characters

Merchant name

merchantDisplayName

string

1 - 64 characters

Display name of merchant

merchantAddress

json object

Define the detail of merchant address information

region

string

1 - 2 charactersRequired

Region name, in format alpha-2 code according to ISO3166

state

string

1 - 8 characters

State/County/Province name

city

string

1 - 32 characters

City/District/Suburb/Town/Village name

address1

string

1 - 256 characters

Address line 1(Street address/PO Box/Company name)

address2

string

1 - 256 characters

Address line 2(Apartment/Suite/Unit/Building)

zipCode

string

1 - 32 characters

ZIP or postal code

merchantRegisterDate

string

25 characters

Merchant register time from merchant, in format YYYY-MM-DDTHH:mm:ss+07:00. Time must be in GMT+7 (Jakarta time)

store

json object

Define the detail of merchant store information

referenceStoreId

string

1 - 64 charactersRequired

The store belongs to a merchant and the identifier assigned by the corresponding merchant to the store is unique under the merchant

storeName

string

1 - 256 characters

Store name

storeMCC

string

1 - 32 characters

Store business category code

storeDisplayName

string

1 - 64 characters

Display name of store

storeTerminalId

string

1 - 64 characters

Unique identifier of store's terminal

storeOperatorId

string

1 - 64 characters

Unique identifier of store's terminal operator

storeAddress

json object

The address of the store

region

string

1 - 2 charactersRequired

Region name, in format alpha-2 code according to ISO3166

state

string

1 - 8 characters

State/County/Province name

city

string

1 - 32 characters

City/District/Suburb/Town/Village name

address1

string

1 - 256 characters

Address line 1(Street address/PO Box/Company name)

address2

string

1 - 256 characters

Address line 2(Apartment/Suite/Unit/Building)

zipCode

string

1 - 32 characters

ZIP or postal code

storePhoneNo

string

1 - 16 characters

Phone number of store

originOrderAmount

money

Conditional

Origin order amount. Contains two sub-fields:
1. Value: Transaction amount, including the cents
2. Currency: Currency code based on ISO

Conditional Info

Y:= International transaction (The transaction is paid not in IDR Currency)

value

string

1 - 19 charactersRequired

Value of amount. Following ISO-4217, for IDR the value includes 2 decimal digits separated with point e.g. ,IDR 10.000,- will be placed with 10000.00

currency

string

1 - 3 charactersRequired

Currency

exchangeRate

json object

Conditional

Define the detail of exchange rate information

Conditional Info

Y:= International transaction (The transaction is paid not in IDR Currency)

rate

string

1 - 64 charactersConditional

Rate of exchange value represents the relation between two currencies. For example, 15917.2690 indicates that one USD is equivalent to 15917.2690 IDR

Conditional Info

Y:= International transaction

exchangeRelation

string

1 - 64 charactersConditional

Exchange rate between two currencies. For example USD/IDR, refers to how much of one currency (in this case, Indonesian Rupiah or IDR) can be exchanged for one unit of another currency (in this case, US Dollar or USD)

Conditional Info

Y:= International transaction

totalAmount

money

Conditional

Total amount. Contains two sub-fields:
1. Value: Transaction amount, including the cents
2. Currency: Currency code based on ISO

Conditional Info

Y:= International transaction (The transaction is paid not in IDR Currency)

value

string

1 - 19 charactersRequired

Value of amount. Following ISO-4217, for IDR the value includes 2 decimal digits separated with point e.g. ,IDR 10.000,- will be placed with 10000.00

currency

string

1 - 3 charactersRequired

Currency

paymentPromoInfo

json object

Conditional

Define the detail of payment promo information, contains promotion that handled and set by merchant

Conditional Info

Y:= If have promotion in payment phase

promoId

string

1 - 128 charactersRequired

Promo identifier

promoName

string

1 - 128 charactersRequired

Promo name

promoType

string

Required

Promo type, refer to PromoTypeEnum

INSTANT_DISCOUNT

string

Instant discount

COUPON

string

Coupon

savingsAmount

money

Required

Savings amount. Contains two sub-fields:
1. Value: Transaction amount, including the cents
2. Currency: Currency code based on ISO

value

string

1 - 19 charactersRequired

Value of amount. Following ISO-4217, for IDR the value includes 2 decimal digits separated with point e.g. ,IDR 10.000,- will be placed with 10000.00

currency

string

1 - 3 charactersRequired

Currency

refundPromoInfo

json object

Conditional

Define the detail of refund promo information

Conditional Info

Y:= If have promo info in refund phase

promoId

string

1 - 128 charactersRequired

Promo identifier

promoName

string

1 - 128 charactersRequired

Promo name

promoType

string

Required

Promo type, refer to PromoTypeEnum

refundAmount

money

Required

Refund amount. Contains two sub-fields:
1. Value: Transaction amount, including the cents
2. Currency: Currency code based on ISO

value

string

1 - 19 charactersRequired

Value of amount. Following ISO-4217, for IDR the value includes 2 decimal digits separated with point e.g. ,IDR 10.000,- will be placed with 10000.00

currency

string

1 - 3 charactersRequired

Currency

additionalInfo.order.extendInfo

string

1 - 4096 characters

Additional information of extend

additionalInfo.mcc

string

1 - 64 charactersRequired

Additional information of merchant category code. This parameter is used to identify the type of business in which a merchant is engaged. Refer to Details of Merchant Category Code

additionalInfo.envInfo

json object

Required

Additional information of environment

sessionId

string

1 - 128 characters

Session identifier

tokenId

string

1 - 128 characters

Token identifier

websiteLanguage

string

1 - 16 characters

Website language

clientIp

string

1 - 32 characters

Client IP address

osType

string

1 - 128 characters

Operating system type

appVersion

string

1 - 128 characters

App version

sdkVersion

string

1 - 128 characters

SDK version

sourcePlatform

string

1 - 32 charactersRequired

Source platform, refer to SourcePlatformEnum

IPG

string

The source platform is independent payment gateway

orderTerminalType

string

1 - 32 charactersRequired

Order terminal type, refer to OrderTerminalTypeEnum

APP

string

Mobile Application

WEB

string

Browser Web

WAP

string

Mobile Wap

SYSTEM

string

System Call

terminalType

string

1 - 32 charactersRequired

Terminal type, refer to TerminalTypeEnum

APP

string

Mobile Application

WEB

string

Browser Web

WAP

string

Mobile Wap

SYSTEM

string

System Call

orderOsType

string

1 - 128 characters

Order operating system type

merchantAppVersion

string

1 - 128 characters

Merchant App version

extendInfo

string

1 - 4096 characters

Extend information

additionalInfo.extendInfo

string

1 - 4096 characters

Additional information of extend

POST .../rest/redirection/v1.0/debit/payment-host-to-host HTTP/1.2
Content-type: application/json
X-TIMESTAMP: 2020-12-23T08:31:11+07:00
X-SIGNATURE: 85be817c55b2c135157c7e89f52499bf0c25ad6eeebe04a986e8c862561b19a5
ORIGIN: www.hostname.com
X-PARTNER-ID: 82150823919040624621823174737537
X-EXTERNAL-ID: 41807553358950093184162180797837
CHANNEL-ID: 95221
{
    "partnerReferenceNo": "2020102900000000000001",
    "merchantId": "23489182303312",
    "subMerchantId": "310928924949487",
    "amount": {
            "value": "12345678.00",
            "currency": "IDR"
    },
    "urlParams": [{
        "url": "https://test.bi.go.id/v1/test",
        "type": "PAY_RETURN",
        "isDeeplink": "Y"
    }],
    "externalStoreId": "239840198240795109",
    "validUpTo": "2020-12-23T07:44:11+07:00",
    "pointOfInitiation": "Mobile App",
    "disabledPayMethods": "CREDIT_CARD",
    "payOptionDetails": [{
        "payMethod": "CREDIT_CARD",
        "payOption": "CREDIT_CARD_VISA",
        "transAmount": {
            "value": "12345678.00",
            "currency": "IDR"
        },
        "feeAmount": {
            "value": "12345678.00",
            "currency": "IDR"
        },
        "cardToken": "d89ca90ua90sd80as9809",
        "merchantToken": "a90ua90sd80d89cas9809",
        "additionalInfo": {
            "topupAndPay": "true",
            "payerAccountNo": "20050000000001503276",
            "saveCardAfterPay": "true",
            "channelInfo": "{\"key\" : \"value\" }",
            "issuingCountry": "IN",
            "assetType": "true",
            "extendInfo": "{ \"key\" : \"value\" }"
        }
    }],
    "additionalInfo": {
        "supportDeepLinkCheckoutUrl": true,
        "phoneNumber": "",
        "publicUserId": "",
        "productCode": "51051000100000000001",
        "serviceInfo": {
            "serviceType": "INVESTMENT",
            "serviceScenario": "EMAS_PURCHASE",
            "extendInfo": "{\"serviceId\":\"CV19A56370e8a00d54293aab8001e4794\", \"bizScenario\":\"BUY_GOLD\"}"
        },
        "order": {
            "buyer": {
                "externalUserType": "",
                "nickname": "",
                "externalUserId": "",
                "userId": ""
            },
            "seller": {
                "externalUserType": "",
                "nickname": "mike",
                "externalUserId": "",
                "userId": "216610000000010034501"
            },
            "orderTitle": "Women Summer Dress New White Lace  Sleeveless Cute Casual Summer Dresses  Vestidos roupas femininas WQW1045",
            "merchantTransType": "type",
            "orderMemo": "Memo",
            "createdTime": "2020-12-23T08:31:11+07:00",
            "goods": [{
                "unit": "Kg",
                "category": "travelling/subway",
                "price": {
                    "value": "10.00",
                    "currency": "IDR"
                },
                "merchantShippingId": "564314314574327545",
                "merchantGoodsId": "24525635625623",
                "description": "Women Summer Dress New White Lace Sleeveless Cute Casual Summer Dresses Vestidos roupas femininas WQW1045",
                "snapshotUrl": "[http://snap.url.com]",
                "quantity": "",
                "extendInfo": ""
            }],
            "shippingInfo": [{
                "chargeAmount": {
                    "value": "20.00",
                    "currency": "IDR"
                },
                "lastName": "Li",
                "trackingNo": "646431431322332133",
                "countryName": "JP",
                "merchantShippingId": "564314314574327545",
                "cityName": "Atlanta",
                "address1": "137 W San Bernardino",
                "address2": "4114 Sepulveda",
                "phoneNo": "2423-2322342",
                "areaName": "Rd",
                "email": "abc@gmail.com",
                "zipCode": "310001",
                "stateName": "GA",
                "faxNo": "2123-11113",
                "carrier": "Federal Express",
                "firstName": "Jim",
                "mobileNo": "13765443223"
            }],
            "extendInfo": ""
        },
        "mcc": "5732",
        "envInfo": {
            "sessionId": "8EU6mLl5mUpUBgyRFT4v7DjfQ3fcauthcenter",
            "tokenId": "a8d359d6-ca3d-4048-9295-bbea5f6715a6",
            "websiteLanguage": "en_US",
            "clientIp": "10.15.8.189",
            "osType": "Windows.PC",
            "appVersion": "1.0",
            "sdkVersion": "1.0",
            "sourcePlatform": "IPG",
            "orderOsType": "IOS",
            "merchantAppVersion": "1.0",
            "terminalType": "SYSTEM",
            "orderTerminalType": "WEB",
            "extendInfo": "{\"deviceId\":\"CV19A56370e8a00d54293aab8001e4794\"}"
            },
        "extendInfo": ""
    }
}

---

Content-Type

string

1 - 127 charactersRequired

Content type, value always application/json

X-TIMESTAMP

string

25 charactersRequired

Transaction date time, in format YYYY-MM-DDTHH:mm:ss+07:00. Time must be in GMT+7 (Jakarta time)

---

responseCode

string

7 charactersRequired

Refer to response code list

responseMessage

string

1 - 150 charactersRequired

Refer to response code list

referenceNo

string

1 - 64 charactersConditional

Transaction identifier on DANA system

Conditional Info

Y:= Successfully processed

partnerReferenceNo

string

1 - 64 charactersRequired

Unique transaction identifier in partner system for each transaction.
Note: When retrying after a timeout or unexpected response, use the same partnerReferenceNo as in the original request

webRedirectUrl

string

1 - 2048 charactersConditional

DANA checkout URL

Conditional Info

Y:= Successfully processed

additionalInfo

json object

Additional information

Content-Type: application/json
X-TIMESTAMP: 2020-12-23T08:31:11+07:00
{
    "responseCode": "2005400",
    "responseMessage": "Successful",
    "referenceNo": "2020102977770000000009",
    "partnerReferenceNo": "2020102900000000000001",
    "webRedirectUrl": "https://pjsp.com/universal?bizNo=REF993883&...",
    "additionalInfo":{}
}

---

Response	Cause	Solution
2005400Successful	Success to be processed	Mark Direct Debit Payment process as Success
4005400Bad Request	General request failed error	Mark Direct Debit Payment process as Failed. Retry request with proper parameter
4005401Invalid Field Format	Invalid format for certain field	Mark Direct Debit Payment process as Failed. Retry request with proper parameter
4005402Invalid Mandatory Field	Missing or invalid format on mandatory field	Mark Direct Debit Payment process as Failed. Retry request with proper parameter
4015400Unauthorized. [reason]	General unauthorized error	Mark Direct Debit Payment process as Failed. Retry request with proper parameter
4035402Exceeds Transaction Amount Limit	Exceeds transaction amount limit	Mark Direct Debit Payment process as Failed. Try to adjust the order amount
4035405Do Not Honor	Account or user status is abnormal	Mark Direct Debit Payment process as Failed. Retry request with proper parameter or can contact DANA to check the user/account status
4035415Transaction Not Permitted.[reason]	Transaction not permitted	Mark Direct Debit Payment process as Failed. Retry request periodically or consult to DANA
4045408Invalid Merchant	Merchant does not exist or status abnormal	Mark Direct Debit Payment process as Failed. Retry request with proper parameter
4045418Inconsistent Request	Inconsistent request parameter found for the same partner reference number/transaction identifier	Mark Direct Debit Payment process as Failed. Retry with proper parameter
4295400Too Many Requests	Maximum transaction limit exceeded	Mark Direct Debit Payment process as Pending. Retry request periodically by sending same request payload
5005400General Error	General error non retry-able	Mark Direct Debit Payment process as Failed. Retry request periodically
5005401Internal Server Error	Unknown internal server failure, please retry the process again	Mark Direct Debit Payment process as Pending. Retry request periodically by sending same request payload
Total timeout	Total timeout, the client side does not get any responses from the server side (Can be due to network issue, server slowing down, and so on)	Do a retry maximum 3 attempts by sending same request payload, if still fails mark Direct Debit Payment process as Pending
Unexpected response (Empty field/field does not exist/undefined response code)	The server does not produce expected responses (Can be due to hardware failure, bugs, and so on)	• If the response code prefix are 202 and 5XX, mark Direct Debit Payment process as Pending • If empty field/field does not exist, mark Direct Debit Payment process as Pending