Customer Top Up Inquiry Status

POST/v1.0/emoney/topup-status.htm

This API is used for merchant to do inquiry status top up transaction to DANA

API Type

SNAP API

Expected Timeout

8 second

SNAP Service Code

application/json

Content Type

application/json

Retry Mechanism

The following are the details of the retry mechanism in case merchant needs to initiate a retry process:

Retry is a mandatory process.
The maximum retry is 5 times.
Using the following interval time: 5, 10, 20, 40, 60, till merchant’s cut off (in seconds).

Content-Type

string

1 - 127 charactersRequired

Content type, value always application/json

Authorization

string

1 - 2048 charactersConditional

Contains bearer JWT token, which has been obtained from Authorization Token Request API

Conditional Info

Y:= Signature option is symmetric approach

X-TIMESTAMP

string

25 charactersRequired

Transaction date time, in format YYYY-MM-DDTHH:mm:ss+07:00.
Time must be in GMT+7 (Jakarta time)

X-SIGNATURE

string

Required

Signature need to be generated with symmetricSignature or asymmetricSignature method

ORIGIN

string

Origin domain

X-PARTNER-ID

string

1 - 36 charactersRequired

Unique identifier for partner was generated by DANA, or known as clientId

X-EXTERNAL-ID

string

1 - 36 charactersRequired

Unique messaging reference identifier generated by merchant and should be unique within the same day

CHANNEL-ID

string

1 - 5 charactersRequired

Device identification on which the API services is currently being accessed by the end user (customer)

originalPartnerReferenceNo

string

1 - 64 charactersRequired

Original transaction identifier on partner system

originalReferenceNo

string

1 - 64 characters

Original transaction identifier on DANA system

originalExternalId

string

1 - 36 characters

Original external identifier on header message

serviceCode

string

2 charactersRequired

Transaction type indicator is based on the service code of the original transaction request, value always 38

additionalInfo

json object

Additional information

POST .../v1.0/emoney/topup-status.htm HTTP/1.2
Content-type: application/json
Authorization: Bearer gp9HjjEj813Y9JGoqwOeOPWbnt4CUpvIJbU1mMU4a11MNDZ7Sg5u9a
X-TIMESTAMP: 2020-12-21T17:07:11+07:00
X-SIGNATURE: 85be817c55b2c135157c7e89f52499bf0c25ad6eeebe04a986e8c862561b19a5
ORIGIN: www.hostname.com
X-PARTNER-ID: 82150823919040624621823174737537
X-EXTERNAL-ID: 41807553358950093184162180797837
CHANNEL-ID: 95221   
{
    "originalPartnerReferenceNo": "2021072342358089475892734",
    "originalReferenceNo": "2021072342358089475892091",
    "originalExternalId": "2ads-2da-d23dasd-21dadjoiq-23ij4oinfoen",
    "serviceCode": "38",
    "additionalInfo": {
    }
}

Content-Type

string

1 - 127 charactersRequired

Content type, value always application/json

X-TIMESTAMP

string

25 charactersRequired

Transaction date time, in format YYYY-MM-DDTHH:mm:ss+07:00.
Time must be in GMT+7 (Jakarta time)

responseCode

string

7 charactersRequired

Refer to response code list

responseMessage

string

1 - 150 charactersRequired

Refer to response code list

originalPartnerReferenceNo

string

1 - 64 charactersRequired

Original transaction identifier on partner system

originalReferenceNo

string

1 - 64 characters

Original transaction identifier on DANA system

originalExternalId

string

1 - 36 characters

Original external identifier on header message

serviceCode

string

2 charactersRequired

Transaction type indicator is based on the service code of the original transaction request, value always 38

amount

money

Required

Amount. Contains two sub-fields:

Value: Amount, including the cents
Currency: Currency code based on ISO

value

string

1 - 19 charactersRequired

Value of amount. Following ISO-4217, for IDR the value includes 2 decimal digits separated with point e.g. ,IDR 10.000,- will be placed with 10000.00

currency

string

1 - 3 charactersRequired

Currency

latestTransactionStatus

string

2 charactersRequired

Status of latest transaction:

00 - Success
01 - Initiated
02 - Paying
03 - Pending
04 - Refunded
05 - Cancelled
06 - Failed
07 - Not found

transactionStatusDesc

string

1 - 50 charactersRequired

Description of transaction status

additionalInfo

json object

Additional information

Content-type: application/json
X-TIMESTAMP: 2020-12-21T14:36:19+07:00
{
  "responseCode": "2003900",
  "responseMessage": "Successful",
  "originalPartnerReferenceNo": "2021072342358089475892734",
  "originalReferenceNo": "2021072342358089475892091",
  "originalExternalId": "2ads-2da-d23dasd-21dadjoiq-23ij4oinfoen",
  "serviceCode": "38",
  "amount": {
    "value": "40000.00",
    "currency": "IDR"
  },
  "latestTransactionStatus": "00",
  "transactionStatusDesc": "success",
  "additionalInfo": {
  }
}

Response	Cause	Solution
2003900Successful	Success to be processed	Mark Customer Top Up Inquiry Status based on latestTransactionStatus: `00` - Order has been successfully paid, mark Top Up as Success `01` - Order waiting payment process, mark Top Up as Pending. Hold the money and retry periodically `02` - Order waiting payment result, mark Top Up as Pending. Hold the money and retry periodically `03` - Order waiting payment result, mark Top Up as Pending. Hold the money and retry periodically `04` - Order has been refunded, mark Top Up as Failed `05` - Order has been cancelled, mark Top Up as Failed `06` - Order payment failed, mark Top Up as Failed `07` - Order not found, mark Top Up as Failed
4003900Bad Request	General request failed error	Mark Customer Top Up Inquiry Status process as Failed and mark Top Up as Pending. Hold the money and retry request with proper parameter
4003901Invalid Field Format	Invalid format for certain field	Mark Customer Top Up Inquiry Status process as Failed and mark Top Up as Pending. Hold the money and retry request with proper parameter
4003902Invalid Mandatory Field	Missing or invalid format on mandatory field	Mark Customer Top Up Inquiry Status process as Failed and mark Top Up as Pending. Hold the money and retry request with proper parameter
4013900Unauthorized. [reason]	General unauthorized error	Mark Customer Top Up Inquiry Status process as Failed and mark Top Up as Pending. Hold the money and retry request with proper parameter
4013901Invalid Token (B2B)	Authorization token are invalid, perhaps due to token expiry for B2B	Mark Customer Top Up Inquiry Status process as Failed and mark Top Up as Pending. Hold the money and retry request with proper parameter
4043901Transaction Not Found	Transaction not found	Mark Customer Top Up Inquiry Status process as Failed and mark Top Up as Failed. Retry new Customer Top Up Inquiry Status process
4293900Too Many Requests	Maximum transaction limit exceeded	Mark Customer Top Up Inquiry Status process as Pending and mark Top Up as Pending. Hold the money and retry request periodically
5003900General Error	General error non retry-able	Mark Customer Top Up Inquiry Status process as Failed and mark Top Up as Pending. Hold the money and retry request periodically
5003901Internal Server Error	Unknown internal server failure, please retry the process again	Mark Customer Top Up Inquiry Status process as Pending and mark Top Up as Pending. Hold the money and retry request periodically
Total Timeout	Total timeout, the client side does not get any responses from the server side (can be due to network issue, server slowing down, and so on)	Do a retry maximum 5 attempts, if still fails mark Customer Top Up Inquiry Status process as Pending and mark Top Up as Pending. Hold the money
Unexpected response (empty field/field does not exist/undefined response code)	The server does not produce expected responses (can be due to hardware failure, bugs, and so on)	If the response code prefix are 202 and 5XX, mark Customer Top Up Inquiry Status process as Pending and mark Top Up as Pending. Hold the money If empty field/field does not exist, mark Customer Top Up Inquiry Status process as Pending and mark Top Up as Pending. Hold the money

Retry Mechanism​

Retry Mechanism