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Customer Top Up Inquiry Status

POST/v1.0/emoney/topup-status.htm

This API is used for merchant to do inquiry status top up transaction to DANA

API Type
SNAP API
Expected Timeout
8 second
SNAP Service Code
39
Accept
application/json
Content Type
application/json

Retry Mechanism​

The following are the details of the retry mechanism in case merchant needs to initiate a retry process:

  • Retry is a mandatory process.
  • The maximum retry is 5 times.
  • Using the following interval time: 5, 10, 20, 40, 60, till merchant’s cut off (in seconds).
Content-Type
string
1 - 127 charactersRequired
Content type, value always application/json
Authorization
string
1 - 2048 charactersConditional
Contains bearer JWT token, which has been obtained from Authorization Token Request API
Conditional Info
Y:= Signature option is symmetric approach
X-TIMESTAMP
string
25 charactersRequired
Transaction date time, in format YYYY-MM-DDTHH:mm:ss+07:00.
Time must be in GMT+7 (Jakarta time)
X-SIGNATURE
string
Required
Signature need to be generated with symmetricSignature or asymmetricSignature method
ORIGIN
string
Origin domain
X-PARTNER-ID
string
1 - 36 charactersRequired
Unique identifier for partner was generated by DANA, or known as clientId
X-EXTERNAL-ID
string
1 - 36 charactersRequired
Unique messaging reference identifier generated by merchant and should be unique within the same day
CHANNEL-ID
string
1 - 5 charactersRequired
Device identification on which the API services is currently being accessed by the end user (customer)
originalPartnerReferenceNo
string
1 - 64 charactersRequired
Original transaction identifier on partner system
originalReferenceNo
string
1 - 64 characters
Original transaction identifier on DANA system
originalExternalId
string
1 - 36 characters
Original external identifier on header message
serviceCode
string
2 charactersRequired
Transaction type indicator is based on the service code of the original transaction request, value always 38
additionalInfo
json object
Additional information
POST .../v1.0/emoney/topup-status.htm HTTP/1.2
Content-type: application/json
Authorization: Bearer gp9HjjEj813Y9JGoqwOeOPWbnt4CUpvIJbU1mMU4a11MNDZ7Sg5u9a
X-TIMESTAMP: 2020-12-21T17:07:11+07:00
X-SIGNATURE: 85be817c55b2c135157c7e89f52499bf0c25ad6eeebe04a986e8c862561b19a5
ORIGIN: www.hostname.com
X-PARTNER-ID: 82150823919040624621823174737537
X-EXTERNAL-ID: 41807553358950093184162180797837
CHANNEL-ID: 95221   
{
    "originalPartnerReferenceNo": "2021072342358089475892734",
    "originalReferenceNo": "2021072342358089475892091",
    "originalExternalId": "2ads-2da-d23dasd-21dadjoiq-23ij4oinfoen",
    "serviceCode": "38",
    "additionalInfo": {
    }
}
Content-Type
string
1 - 127 charactersRequired
Content type, value always application/json
X-TIMESTAMP
string
25 charactersRequired
Transaction date time, in format YYYY-MM-DDTHH:mm:ss+07:00.
Time must be in GMT+7 (Jakarta time)
responseCode
string
7 charactersRequired
Refer to response code list
responseMessage
string
1 - 150 charactersRequired
Refer to response code list
originalPartnerReferenceNo
string
1 - 64 charactersRequired
Original transaction identifier on partner system
originalReferenceNo
string
1 - 64 characters
Original transaction identifier on DANA system
originalExternalId
string
1 - 36 characters
Original external identifier on header message
serviceCode
string
2 charactersRequired
Transaction type indicator is based on the service code of the original transaction request, value always 38
amount
money
Required
Amount. Contains two sub-fields:
  1. Value: Amount, including the cents
  2. Currency: Currency code based on ISO
value
string
1 - 19 charactersRequired
Value of amount. Following ISO-4217, for IDR the value includes 2 decimal digits separated with point e.g. ,IDR 10.000,- will be placed with 10000.00
currency
string
1 - 3 charactersRequired
Currency
latestTransactionStatus
string
2 charactersRequired
Status of latest transaction:
  • 00 - Success
  • 01 - Initiated
  • 02 - Paying
  • 03 - Pending
  • 04 - Refunded
  • 05 - Cancelled
  • 06 - Failed
  • 07 - Not found
transactionStatusDesc
string
1 - 50 charactersRequired
Description of transaction status
additionalInfo
json object
Additional information
Content-type: application/json
X-TIMESTAMP: 2020-12-21T14:36:19+07:00
{
  "responseCode": "2003900",
  "responseMessage": "Successful",
  "originalPartnerReferenceNo": "2021072342358089475892734",
  "originalReferenceNo": "2021072342358089475892091",
  "originalExternalId": "2ads-2da-d23dasd-21dadjoiq-23ij4oinfoen",
  "serviceCode": "38",
  "amount": {
    "value": "40000.00",
    "currency": "IDR"
  },
  "latestTransactionStatus": "00",
  "transactionStatusDesc": "success",
  "additionalInfo": {
  }
}
ResponseCauseSolution
2003900Successful
Success to be processed
Mark Customer Top Up Inquiry Status based on latestTransactionStatus:
  • 00 - Order has been successfully paid, mark Top Up as Success
  • 01 - Order waiting payment process, mark Top Up as Pending. Hold the money and retry periodically
  • 02 - Order waiting payment result, mark Top Up as Pending. Hold the money and retry periodically
  • 03 - Order waiting payment result, mark Top Up as Pending. Hold the money and retry periodically
  • 04 - Order has been refunded, mark Top Up as Failed
  • 05 - Order has been cancelled, mark Top Up as Failed
  • 06 - Order payment failed, mark Top Up as Failed
  • 07 - Order not found, mark Top Up as Failed
4003900Bad Request
General request failed error
Mark Customer Top Up Inquiry Status process as Failed and mark Top Up as Pending. Hold the money and retry request with proper parameter
4003901Invalid Field Format
Invalid format for certain field
Mark Customer Top Up Inquiry Status process as Failed and mark Top Up as Pending. Hold the money and retry request with proper parameter
4003902Invalid Mandatory Field
Missing or invalid format on mandatory field
Mark Customer Top Up Inquiry Status process as Failed and mark Top Up as Pending. Hold the money and retry request with proper parameter
4013900Unauthorized. [reason]
General unauthorized error
Mark Customer Top Up Inquiry Status process as Failed and mark Top Up as Pending. Hold the money and retry request with proper parameter
4013901Invalid Token (B2B)
Authorization token are invalid, perhaps due to token expiry for B2B
Mark Customer Top Up Inquiry Status process as Failed and mark Top Up as Pending. Hold the money and retry request with proper parameter
4043901Transaction Not Found
Transaction not found
Mark Customer Top Up Inquiry Status process as Failed and mark Top Up as Failed. Retry new Customer Top Up Inquiry Status process
4293900Too Many Requests
Maximum transaction limit exceeded
Mark Customer Top Up Inquiry Status process as Pending and mark Top Up as Pending. Hold the money and retry request periodically
5003900General Error
General error non retry-able
Mark Customer Top Up Inquiry Status process as Failed and mark Top Up as Pending. Hold the money and retry request periodically
5003901Internal Server Error
Unknown internal server failure, please retry the process again
Mark Customer Top Up Inquiry Status process as Pending and mark Top Up as Pending. Hold the money and retry request periodically
Total Timeout
Total timeout, the client side does not get any responses from the server side (can be due to network issue, server slowing down, and so on)
Do a retry maximum 5 attempts, if still fails mark Customer Top Up Inquiry Status process as Pending and mark Top Up as Pending. Hold the money
Unexpected response (empty field/field does not exist/undefined response code)
The server does not produce expected responses (can be due to hardware failure, bugs, and so on)
  • If the response code prefix are 202 and 5XX, mark Customer Top Up Inquiry Status process as Pending and mark Top Up as Pending. Hold the money
  • If empty field/field does not exist, mark Customer Top Up Inquiry Status process as Pending and mark Top Up as Pending. Hold the money